WhatsApp in Blueshift lets you message opted-in customers directly on WhatsApp, include WhatsApp in your cross-channel journeys, and track delivery, reads, and clicks.
Enable WhatsApp for your account
Contact [email protected] to enable WhatsApp on your account.
To get started, connect your WhatsApp Business Account, build your subscriber list, and sync your approved templates from Meta. The articles below walk you through each step.
Set up the WhatsApp Native Integration — Create a WhatsApp adapter to connect your WhatsApp Business Account to Blueshift via Meta's Embedded Signup.
Manage WhatsApp subscriptions — Subscribe and unsubscribe customers at the sender level.
WhatsApp templates — Sync approved templates from Meta, personalize variables, and associate a sender.
WhatsApp in campaigns — Use WhatsApp templates in Journey Builder and track engagement.