Error Message

Description

Email is not in proper format

Provide the email in the correct format.

email is too long (maximum is 256 characters)

The email can have a maximum of 256 characters.

Retailer customer is too long (maximum is 128 characters)

The customer ID can have a maximum of 128 characters.

User identifier missing. No valid identifier found

Customer data must include at least one customer identifier - uuid, customer_id, email, device_id, or cookie.

Firstname is too long (maximum is 64 characters)

The first name can have a maximum of 64 characters.

Lastname is too long (maximum is 64 characters)

The last name can have a maximum of 64 characters.

Gender is other than 'male', 'female', 'unknown'

Gender can be male, female, or unknown.

Unsubscribed value should be only true(1) or false(0).

The value for the unsubscribed field can only be 0 (false) or 1 (true).

Joined at is invalid

The joined at date must be in ISO8601 format. For example, "2017-08-08", "2017-08-08T17:42:32Z".

Device ids is too long (maximum is 100 characters)

The Device ID can have a maximum of 100 characters.

Device ids is too short (minimum is 10 characters)

The Device ID must have at least 10 characters.

Too many users found on an identifier

The specified customer identifier is associated with too many customers. A customer identifier cannot be associated with more than 50 customers.

Internal Connection Error: uts_error=

An internal error occurred. Upload the customer data again. If the error persists, contact [email protected].

Internal Conflict Error: uts_error=

An internal error occurred. Upload the event data again. If the error persists, contact [email protected].

Internal Server Error: uts_error=

An internal error occurred. Contact [email protected].

User was marked as forgotten: uts_error=

The customer is forgotten. Forgotten customers cannot be updated.
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To start tracking the customer again, you can go to the customer profile and Unforget the customer.

BadRequest Error: error=

An internal error occurred. Contact [email protected].